Lounge hospitality, guest journey design, and event atmosphere
Camille St. Jean
Guest Experience Manager
I start with the guest journey: arrival, first sip, seating comfort, lighting, sound, and the small gestures that make a lounge feel cared for. My method is walk-through, taste, interview, compare, then revisit. I write for readers who love polished nights out, and I share the process so Houston hospitality teams can learn alongside me.
B.A. Communication, Florida International University; ServSafe Alcohol; Event Design Certificate, Event Leadership Institute